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Privacy policy

Privacy Policy

Effective Date: 23/1/2025 
Last Updated: 23/1/2025

Welcome to Hajo food delivery ! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our food delivery app (Hajo) and related services.

By using Hajo food delivery , you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the app.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name
  • Phone number
  • Email address
  • Delivery address
  • Payment details (processed securely through third-party payment gateways)

b. Device and Usage Information

  • Device type (e.g., phone, tablet)
  • Operating system
  • IP address
  • App usage data (e.g., features accessed, orders placed)

c. Location Information

  • Precise location (with your permission) to enable accurate delivery services.

d. Third-Party Information

  • Information shared with us by third parties, such as social media accounts if you choose to log in through them.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.
  • Provide location-based services and accurate delivery.
  • Communicate with you about your orders and promotions.
  • Improve app performance and user experience.
  • Send marketing emails and notifications (if you opt-in).
  • Detect and prevent fraudulent activities.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Restaurant Partners: To process your food orders.
  • Delivery Partners: To deliver your orders.
  • Payment Gateways: To process payments securely.
  • Service Providers: For app maintenance, analytics, and support.
  • Legal Authorities: If required by law or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Recognize your preferences.
  • Track app usage.
  • Deliver personalized content and offers.

You can control cookies through your device settings.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to your data.
  • Delete your account and personal information.
  • Opt-out of marketing communications.

To exercise these rights, contact us at [Insert Email Address].

7. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.

8. Children’s Privacy

Hajo is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised "Effective Date." Continued use of the app signifies acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:
Email: [email protected]
Phone: 8876601939
Address: hajo pakhamela